FAQ

Custom make your own LED Neon Sign

Please have a look through the FAQ below and let us know if there's anything else we can help you with.

design your own neon sign

Design Process

What colours can I choose from?

What fonts can I choose from?

What sizes can I choose from?

What if I want a sign that I can't create using your custom tool?

Do you offer a free design service?

neon sign production

Product Information

Where are your signs made?

What is the minimum size for neon signs?

Can Neon Signs be Used Outdoors?

Can I get a freestanding LED neon light?

What Are the Small Marks On My Sign?

How Long Do LED Neon Signs Last?

Are These LED Neon Signs Safe?

Do They Require Any Maintenance?

Can LED Neon Signs Break? What Are They Made of?

What Kind of Backing Does the Neon Flexible Tube Have?

custom your neon sign

Returns and Exchanges

What is your the Return and Exchange Policy?

Does my new sign come with a warranty?

Can I use my indoor sign outside?

neon sign production

Production/Manufacturing

What's The Process for Customised Orders?

Does My Neon Sign Need Any Professional Installation?

How Do You Power the Neon Signs?

What's The Length of the Power Cord?

Do I need a remote and dimmer for my LED neon light?

free shipping neon

Shipping

How Do I Get My Tracking Number?

When Will I Receive My Neon Sign/Artwork?

What are the shipping costs?

Why is the turnaround 2 weeks per order?

What if my sign is damaged in transit?

Custom Orders

What Other Types of Signs Can You Create?

Can you print an image on my sign?

How much do custom neon signs cost?

Why are neon light signs safer?